Need help?
Support
e-DO Info Service: If the online support materials (FAQ, tutorial, etc.) have not helped you resolve your issues, you can contact e-DO Info Service at - or reach out to us via the contact form.
About e-DO Info Service: The InVS has partnered with Asip-Santé, a public interest group responsible for the rollout of the CPS card, to create the e-DO Info Service support service. This service provides information on:
the healthcare professional card (CPS) system and card readers,
how the e-DO app works,
the mandatory reporting system.
By contacting e-DO Info Service, you agree to the following terms of use:
Privacy MeasuresWarning - Important information regarding the use of the remote access tool: the e-DO Info Service may require remote access to your computer.
To protect the confidentiality of your patients’ health data, we ask that you close all open applications on your workstation while our advisor is remotely accessing your workstation.
We also ask that you remain at your computer for the duration of the session.
Personal data: Using e-DO Info Service involves the processing of your personal data. Under no circumstances will this involve your patients’ data. This processing has been declared in the InVS Data Protection Officer’s registry. In accordance with Articles 39 and 40 of the French Data Protection Act, you may access, correct, or delete your personal data by contacting e-DO Info Service.
Documentation
e-DO: a new online reporting tool for HIV infection and AIDS. Bull Epidemiol Hebd 2015,9-10:162-3. e-DO brochure (for laboratory professionals and clinicians)
Legal Notices
Authorization 2015-344 of October 6, 2015 (authorization request No. 1818160). National Commission for Information Technology and Civil Liberties.
Order amending the model notification form set forth in Annex 29 of the Order of August 22, 2011, regarding the mandatory reporting of infectious diseases and other diseases mentioned in Article D.3113-7 of the Public Health Code.
Information sheet for patients and healthcare professionals: - information sheet for reporters on virological surveillance of HIV infection - information on the mandatory reporting of HIV infection - information leaflet for patients on virological surveillance of HIV infection - informational poster on virological surveillance of HIV infection
As an e-DO user, in accordance with the provisions of Articles 39 and 40 of Law No. 78-17 of January 6, 1978, on Information Technology, Data Files, and Civil Liberties, you may access and modify your personal data directly through your account. You may also request the deletion of your account by contacting
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