Santé publique France is France’s national public health agency. A public institution under the authority of the Minister of Health, established by Order No. 2016-246 of April 15, 2016, it works to promote public health. As a scientific and expert agency in the health sector, its missions include:

1. Epidemiological observation and surveillance of the population’s health status;

2. Monitoring health risks threatening the population;

3. Promoting health and reducing health risks;

4. Developing prevention and health education;

5. Preparation for and response to health threats, alerts, and crises;

6. Issuing health alerts.

The agency is organized around scientific and cross-functional departments, as well as departments providing operational support.
Its work program, approved by its Board of Directors, is structured around five priority areas: health determinants, populations, diseases, interventions and regions, and infrastructure.

Directorate of Public Outreach and Dissemination (DADP)

Responsibilities

Reporting to the Director of the Public Assistance and Outreach Department and her deputy, the Head of the Strasbourg Division oversees all of the division’s activities, manages its logistical and administrative operations, and leads a team consisting of an assistant, full-time counselors, and part-time counselors. He or she contributes to discussions on the department’s strategic priorities and projects.

Responsibilities

Oversee public assistance and information services:

• Ensuring the quality of consultations and the service provided to the public, in accordance with the code of ethics;

• Approve responses to questions from website users;

• Ensure the proper use of business tools;

• Manage activity schedules to ensure service continuity;

• Manage on-call duties distributed among the division managers for all four divisions;

• Contribute to discussions on areas for improvement and business development, and to the management of cross-functional projects within the department;

• Strengthen the division’s local presence through partnerships and targeted initiatives to promote remote assistance among health and social services professionals;

• Represent the Agency before institutions and partners;

• Provide regular reports to management on all activities.

Manage the division’s logistical and administrative operations in close collaboration with support departments:

• Oversee the preparation of payroll data, track leave, and report on temporary staff hours;

• Oversee site maintenance and logistics;

• Ensure the proper functioning of IT equipment and business tools;

• Manage the division’s budget and oversee the administrative and financial records related to the division’s activities;

• Serve as the liaison with support departments.

Provide hands-on management of the team:

• Motivate the team and support employees in their daily activities;

• Ensure the smooth flow of information within a part-time team working variable and staggered schedules;

• Ensure compliance with procedures and operational guidelines;

• Facilitate collaborative workspaces;

• Monitor the work of database managers and web editors in collaboration with the managers responsible for these activities;

• Ensure a positive work environment and employee motivation;

• Conduct regular check-ins and annual performance reviews with employees;

• Evaluate employees’ individual and team contributions and set work objectives for them;

• Ensure the development of individual and team skills;

• Implement the training plan: from identifying needs to organizing and facilitating national and division-level training sessions;

• Lead recruitment and initial training initiatives.