In Brittany, a multidisciplinary team—comprising an ethnologist, a linguist, a general practitioner, and a psychiatrist—set out to listen to general practitioners in order to gather their perspectives and understand the challenges they face during consultations. One key finding is that these doctors often feel helpless in the face of their patients’ suffering—a suffering that stems not from a medical condition but from their living conditions. This team of researchers recommends, in particular, providing general practitioners with better training in the social sciences and a socio-anthropological approach. Interview with ethnologist Claudie Haxaire, from the Department of Humanities at the Brest Faculty of Medicine and Cesames (CNRS/Paris V), who led this research.